DEA Registrants: Put Your Best Foot Forward By Creating An Inspection Binder
Like death and taxes, unannounced, periodic cyclic inspections of controlled substance manufacturers, distributors, importers, exporters, and narcotic treatment programs, by Drug Enforcement Administration (“DEA”) diversion investigators every three to five years is inevitable. “Practitioner” registrants, that include hospitals, pharmacies, and practitioners, are also subject to random unannounced DEA inspections. An accountability audit of selected controlled substances, and a review of required records, reports, and security comprise most DEA cyclic and other inspections.
DEA diversion investigators appearing unannounced, though not totally unexpected, can be nerve racking for employees given the great importance that rides on whether the inspection finds find that registrants are in compliance with the Controlled Substances Act (“CSA”) and DEA regulations. A negative inspection can result in a Corrective Action Letter (formerly a Letter of Admonition), an informal hearing, an Order to Show Cause, a Memorandum of Agreement, and civil monetary penalties. Over the years we have posted recommendations on how registrants can proactively prepare for and manage DEA inspections. See, for example, here, here, and here.
First as a DEA diversion investigator and later in private practice, I have witnessed countless inspections over the years where employees scrambled to gather and provide requested information and documents. The investigators’ first impression can be crucial in how an inspection progresses and whether they conclude that a registrant is compliant. Certainly the best preparation for the inevitable DEA inspections is to comply with the CSA and regulations by maintaining complete and accurate records and reports that are readily accessible, and ensure that security components are operational. Registrants should designate a specific responsible employee to act as liaison with the investigators. Registrants should also conduct periodic DEA-style mock random internal accountability audits and record, report and security reviews.
Investigators always ask for certain basic information and documents upon their arrival. This information is crucial to the inspection and for the files that DEA maintains on the registrant. The initial portion of an inspection after investigators have made their requests is typically an anxious time for employees as they scramble to locate the requested information and documents. One way to alleviate some of the anxiety for employees is for registrants to create and prepare a DEA inspection binder that organizes and contains what investigators typically ask for.
Registrants should remove and provide information and documents from the binder when requested. A typical DEA inspection binder should contain:
- Current federal and state license, permit, and registration certificates;
- Corporate structure with ownership including incorporation documents;
- Executive and corporate officers with their title, date of birth, Social Security number, and home address;
- For employees who access controlled substances and listed chemicals, their title, date of birth, Social Security number, and home address; (DEA protects and safeguards all information, including Personal Identifiable Information obtained as required by the Privacy Act of 1974);
- Powers of Attorney pertaining to controlled substances and listed chemicals;
- Controlled Substances Biennial Inventory;
- List of controlled substances/listed chemicals handled for prior two years;
- Suppliers with their address and DEA registration numbers;
- Customers with their address, DEA registration numbers, and/or unique ID numbers;
- Operations information including hours and full- and part-time employee numbers and hours;
- Controlled substance/listed chemical Policies and Procedures; (neither the CSA nor DEA regulations require written SOPs, but investigators view them as relevant for assessing compliance);
- Central recordkeeping authorization letter if applicable;
- Facility interior and exterior security including:
- Building plans and diagrams
- Alarm:
- 1. Description,
- 2. Specifications with literature,
- 3. Contracts,
- 4. Central monitoring system contract; and,
- 5. Test results
- Safe/vault/container:
- 1. Literature with specifications; and
- 2. Contracts; and
- Security guard contract if applicable.
Registrants must update the binder when changes occur, such as when responsible employees leave or new licenses/registrations are issued. Registrants can maintain the materials in a three-ring binder or electronically.
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Look for additional DEA inspection recommendations here in the coming weeks.